Shipping policy

Shipping Information

Havacias currently ships within the United States only. We do not ship to P.O. Boxes, U.S. territories, or international addresses.

Order Processing
Orders placed before 3:00 PM Eastern Time on a business day are typically packed and handed to the carrier within 1–2 business days. Orders placed after that cutoff, or on weekends and holidays, begin processing the next business day. You will receive a shipping confirmation email with tracking information once your package leaves our facility.

Where We Ship From
Every order is packed and shipped from our facility in Yuma, Arizona, United States.

Delivery Time
Standard delivery within the contiguous United States takes 3–5 business days after the processing period. This estimate does not include weekends or federal holidays. Actual delivery may be slightly longer during peak seasons or due to carrier delays outside our control.

Shipping Cost
Shipping is free on all orders shipped within the United States. There is no minimum order requirement to qualify for free shipping.

Order Tracking
Once your order ships, we will send a tracking number to the email address you provided at checkout. You can use that number on the carrier's website to follow your package. If tracking has not updated within 3 business days of receiving your shipping confirmation, please contact us at info@havacias.com.

Missing or Delayed Packages
If your tracking shows "delivered" but you cannot locate the package, please check with neighbors and your local post office first. If the package remains missing, contact us within 7 days of the delivery scan and we will open a carrier trace. Havacias is not responsible for packages lost or stolen after the carrier marks them as delivered, but we will assist you in filing a claim.

Contact Us
For shipping questions, email info@havacias.com or call 602-459-1437, Monday–Friday, 9:00 AM–6:00 PM Eastern Time.